AIM: CER
Cerillion plc
("Cerillion" or the "Company")
Completion of Major Implementation for Neos Networks
Cerillion, the billing, charging and customer relationship management software solutions provider, is pleased to announce the completion of a major implementation of its flagship Enterprise BSS solution for Neos Networks, one of the UK's leading business telecoms providers.
Deployed as a private cloud SaaS solution, Cerillion's pre-integrated product suite has replaced three independent systems, with operations now successfully migrated onto the single Cerillion platform. Cerillion Enterprise BSS provides a comprehensive end-to-end solution with the capacity and capability to service Neos Networks' wholesale, enterprise and public sector customers.
The single platform provides the benefits of streamlined sales, end-to-end order integrity and real-time visibility of key performance indicators. It has also been integrated with Neos Networks' LIVEQUOTE portal to automate the entire sales and fulfilment processes and ensure a seamless digital experience for Neos Networks' customers.
Clive Hurley, Director of Delivery at Neos Networks, said:
"The BSS project with Cerillion has been transformational for our business in enabling us to start eliminating manual inefficiencies with the ambition of reducing our ordering processes.
"The new pre-integrated system avoids data replication issues and has allowed us to begin automating the end-to-end customer journey, moving us towards the utopia of zero-touch provisioning for all our on-net services. Furthermore, by bringing our billing in-house, we are able to deliver a more flexible service to our customers, with a much greater level of control and management reporting.
"The successful delivery of this complex BSS transformation project is a fantastic achievement by Cerillion and the team here at Neos Networks. The new BSS platform is already providing us with significant operational savings and process efficiencies. In Cerillion we have found a trusted partner with whom we can continue to innovate and grow our business."
Louis Hall, CEO of Cerillion, commented,
"In B2B telecoms it is often seen as being too difficult to automate the sales and fulfilment processes due to the complexity of services on offer. However, Neos Networks has shown that delivering a digital customer experience can be done. We are delighted to have helped them with this pioneering transformational project, which showcases perfectly the benefits of working with our pre-integrated BSS suite."
| Cerillion plc | c/o KTZ Communications |
| Louis Hall, CEO | T: 020 3178 6378 |
| Andrew Dickson, CFO | |
| | |
| KTZ Communications | T: 020 3178 6378 |
| Katie Tzouliadis, Robert Morton, Dan Mahoney | |
About Cerillion
www.cerillion.com
Founded in 1999, Cerillion is a leading provider of mission critical software for billing, charging and customer relationship management ("CRM"), mainly serving the telecommunications market but also other sectors such as utilities and financial services. The Company currently has c.80 customer installations across c.45 countries. Headquartered in London, Cerillion also has operations in India, where its Global Solutions Centre is located, Australia and Bulgaria.
About Neos Networks
www.neosnetworks.com
Neos Networks brings together the unparalleled expertise of dedicated professionals who combine the technical excellence and innovative approaches required to provide businesses, government organisations and their partners with a superior network that is the cornerstone of the UK's digital future. All this is done with a spirit of collaboration, partnership and integrity because we know we can achieve more, together.
Neos Networks' services are delivered through a UK-wide 34,000km network, offering a wide range of products and integrated solutions including leading edge WAN, Ethernet, Optical and Dark Fibre services. With decades of industry knowledge and experience, Neos Networks can be trusted to deliver efficiencies as well as a competitive edge. For more information please visit: https://neosnetworks.com.
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