Cerillion PLC on Tuesday said that it has completed a major implementation of its flagship Enterprise BSS solution for Neos Networks Ltd.
Cerillion is a London-based billing and customer relations management software provider, and Neos Networks is business telecoms provider based in Reading, England.
Enterprise BSS provides a comprehensive end-to-end solution with the capacity and capability to service Neos Networks’ wholesale, enterprise and public sector customers, Cerillion said.
Deployed as a private cloud SaaS solution, the pre-integrated product suite has replaced three independent systems, with operations now successfully migrated onto the single Cerillion platform.
The single platform provides the benefits of streamlined sales, end-to-end order integrity and real-time visibility of key performance indicators. It has also been integrated with Neos Networks’ LiveQuote portal to automate the entire sales and fulfilment processes and ensure a seamless digital experience for Neos Networks’ customers, Cerillion said.
‘In B2B telecoms it is often seen as being too difficult to automate the sales and fulfilment processes due to the complexity of services on offer. However, Neos Networks has shown that delivering a digital customer experience can be done. We are delighted to have helped them with this pioneering transformational project, which showcases perfectly the benefits of working with our pre-integrated BSS suite,’ said Cerillion Chief Executive Officer Louis Hall.
Cerillion shares were trading 0.9% higher at 1,100.00 pence each in London on Tuesday morning.
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